Ordless Support

Having trouble with blocking, Screen Time, Pro access, or your data? Email us and describe what you are seeing.

Support available in English and French

Contact support

If possible, include your Ordless version, iOS version, and the steps that lead to the issue. Never send a password or payment information.

contactappsgc@gmail.com

Blocking and Screen Time

Check that Ordless still has Screen Time permission and that the apps you want to protect are selected. Restarting Ordless may be necessary after an iOS update or a significant change to system settings.

Purchases and restoration

Subscriptions are billed and managed by Apple. Use the restore option in the app if Pro access does not appear on a device signed in with the same Apple ID. Refund requests are handled by Apple.

Data and privacy

Ordless product data is primarily stored on your device. For a privacy question or a request involving technical data processed by our providers, email the support address.